1. Give social media users the option to verify their identity

Every social media user should be given the option of a robust, secure means of verifying that the identity they are using on social media is authentic.

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Users who wish to continue unverified should be free to continue to do so.

The verification status of an individual user should be clearly visible to all other users.

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Each user should be able to bring their own judgement as to what verification status might say about the credibility and reliability of another user's content.

Why Clean up the Internet?

The UK has a serious problem with how conversations take place online. Bullying, harassment, and intimidation are an everyday occurrence. Debates get derailed by abuse and misinformation. Many people feel uneasy about the way online conversations so often take a nasty turn, whilst others feel unable to take part at all. British democracy is being damaged by this toxic culture.

 
Clean Up the Internet wants to change this. We want an internet where everyone can explore, discuss, and debate the issues they care about, without being subjected to abuse or confused by fake news. We want websites and social media networks to make life harder for trolls and bullies. Where tech companies are too slow to act, we want the government to force them.
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Clean Up the Internet's current priority is to call for a different approach to managing anonymity and identity concealment. At present a disproportionate amount of harmful or unpleasant online behaviour comes from users who hide their identity, or use a fake identity. Such users are more likely than readily identifiable users to direct abuse at others or spread disinformation. We think its time to rethink the design of large virtual spaces, such as the major social media platforms, to address the harm which misuse of anonymity is currently causing.

What limitations could be placed on the ability of anonymous users to derail debates or harangue other participants? What new options could be offered to users who are using their real names, if they want to reduce their exposure to harmful or unpleasant content from anonymous users? How could sites like Twitter, Facebook, or a newspaper comment page, improve their verification systems? What forms of government regulation will ensure the tech companies take the necessary action, whilst also safeguarding whistle-blowing and freedom of expression?
 

Damian Collins MP, 
Conservative
"The social media platforms have failed to take adequate steps to address the harm being done by abuse and disinformation. Regulation is clearly needed. Clean Up the Internet have rightly identified that the misuse of anonymity is a key underlying factor, and are making practical, proportionate suggestions for how it could be tackled. I'm pleased to support them."

John Nicolson MP, SNP

“Clean Up The Internet's new research confirms what we've long suspected - anonymity on social media fuels harmful behaviour. If platforms are serious about reducing the amount of vile abuse and dangerous misinformation on their platforms, they need to stop pretending anonymity isn't a problem. Their current approach to anonymity makes life too easy for trolls, bullies, and spreaders of dangerous falsehoods, and the rest of us are paying the price.”

Stephen Kinnock MP, Labour
"Clean Up The Internet is a much-needed initiative. The lack of regulation for online communication compared to offline is astonishing. Social media and online forums can be very useful tools, but just like in any sector of the economy, politicians need to work with industry leaders to set the standards and regulations which protect consumers and offer a safe and level playing field for all involved. I hope Clean Up the Internet can help to achieve this."

Hannah Bardell MP, SNP
"Social media should be good for democracy. It should mean more voices to be heard and debates are better informed. But sadly at the moment there's far too much abuse and misinformation, and important debates are reduced to shouting matches. This is extremely unpleasant, and puts a lot of people off getting involved in politics. We urgently need evidence-based action to address this situation, and I'm pleased to see Clean Up the Internet launching with a mission of proposing practical solutions. I wish them the best of luck."

Lord David Anderson KBE QC, crossbench peer, and former Independent Reviewer of Terrorism Legislation
"Anonymity is the enemy of accountability - yet without it, some vulnerable people would never be heard.  To this conundrum, Clean Up The Internet has devised a simple, imaginative and workable solution. It would help to de-toxify the online environment and I am glad to support it."

David Davis MP, Conservative

“Studies show that online anonymity encourages sexism both online and offline, fuels online aggression and abuse, increases the promotion of conspiracy theories and drives the proliferation of malicious fake accounts. Clean Up The Internet's proposals to restrict the misuse of anonymity would reduce the fire and fury of the internet and encourage responsibility, without denying or abridging freedom of speech.”

Simon Fell MP, Conservative

“Anonymity can be important for freedom of expression. However at present anonymity wrapped in the flag of free speech is used to share hateful content, to undermine the rights of minority communities, and to assault our democratic values. I do not believe we should ban anonymity, but nor do I believe we can continue to allow it to cause such widespread harm. Clean Up The Internet's proposals demonstrate that it’s possible to address these issues in a balanced way and I'm delighted to support their work."”

Philip Davies MP, Conservative

“It's common sense to most people that anonymity causes problems on social media. Yet, time and again, I see the Social Media Companies skirt round questions on this issue. Clean up the Internet's latest report offers clear evidence of the role played by anonymity in the spread of incredibly dangerous falsehoods about Coronavirus. It's time for the platforms to stop dodging the issue and start offering solutions.”